About Us

About Us

Front of Avensys House building with vans out front

Who We Are

Avensys is a family-run business established in 2000 by Markus and Sam Wood. The business has grown year-on-year and has seen the creation of new areas of the business. These include the Retail Superstore, Commercial, Hire & Events and Custom Install departments.

Avensys Custom Install is led by a strong team of experienced, fully certified individuals who have years of technical expertise in Custom Install planning and implementation. The team continue to tackle ever-growing and technically demanding projects with their years of experience under them. All while enjoying what they do.

Front of Avensys House building with vans out front

Award Winners

Avensys Custom Install are proud award winners in various different categories over the years.

The custom install team is immensely honoured to be recognised by many prestigious award bodies for the high-quality custom installation service we provide, led by the passion we have for the industry.

Winners of:

  • Best Independent Electrical Retailer – Custom Install 2025 | ERT Awards
  • Highly Commended – Best Independent Electrical Retailer – Custom Install 2024 | ERT Awards
  • Best Independent Electrical Retailer – Custom Install 2023 | ERT Awards
  • Best Independent Retailer Showroom 2022 | IER Awards
  • Best Independent Retailer Showroom 2021 | IER Awards
  • Best Young Gun Award – Adam Pole 2019 | IER Awards
  • Best Independent Retailer Showroom 2018 | IER Awards
  • Consumer Electronics Showroom Of The Year 2017 | ERT Awards
  • Best Young Gun Award – Ross Braybrook 2017 | IER Awards
  • Best Showroom Finalist 2016 | CEDIA Awards

Award Winners

Avensys Custom Install are proud award winners in various different categories over the years.

The custom install team is immensely honoured to be recognised by many prestigious award bodies for the high-quality custom installation service we provide, led by the passion we have for the industry.

Winners of:

  • Best Independent Electrical Retailer – Custom Install 2025 | ERT Awards
  • Highly Commended – Best Independent Electrical Retailer – Custom Install 2024 | ERT Awards
  • Best Independent Electrical Retailer – Custom Install 2023 | ERT Awards
  • Best Independent Retailer Showroom 2022 | IER Awards
  • Best Independent Retailer Showroom 2021 | IER Awards
  • Best Young Gun Award – Adam Pole 2019 | IER Awards
  • Best Independent Retailer Showroom 2018 | IER Awards
  • Consumer Electronics Showroom Of The Year 2017 | ERT Awards
  • Best Young Gun Award – Ross Braybrook 2017 | IER Awards
  • Best Showroom Finalist 2016 | CEDIA Awards

Reviews

Leave us a Google Review

If you would like to leave Avensys Custom Install a review, please click HERE.

Testimonials

“I’ve been running a private outbuilding restoration/technology upgrade and needed an AV partner for video, sound & smart home functionality.

This project was close to my heart, so I sought a supplier who could meet our creative, high-quality needs while being great to work with. With my electrical/technician background, I also wanted collaboration on unique integration requirements and a chance to expand my smart home knowledge. In Avensys, thanks to Ross Braybrook and his team, I found exactly that.

For a quick summary: Avensys was exceptional. The entire process, from quote to installation, was seamless, professional, and enjoyable. I highly recommend them.”

Read more on the Poolside Paradise project.

Loz Lights

“We are delighted with Avensys Custom Installation service. Our new house needed a full tech upgrade, our requirements – TV points and internet booster to all rooms, CCTV security monitoring with multiple cameras to the exterior elevations, smart doorbell and monitoring, and a bespoke feature TV and fireplace wall construction with TV and fire installed so that all cables are hidden. The Avensys team cover everything, from initial home visit technical specification and quotation to installation and commissioning, in our case involving multiple visits to fit in with other trades and timescales, such as Sky installation and our electrician. Without exception the team are customer focused, understanding requirements, keeping us updated on deliveries, confirming appointments, getting the job done to an agreed timescale, having the flexibility to make our last minute alterations, and helping us with operation of our new equipment. And they are lovely people! We can highly recommend.”

G&B, Forest Row

“They were an absolute pleasure….professional to the core. They turned up on time. They were patient in helping us to understand the new system. Their work was immaculate. We would recommend them with no reservations.”

Sue N

Testimonials

“I’ve been running a private outbuilding restoration/technology upgrade and needed an AV partner for video, sound & smart home functionality.

This project was close to my heart, so I sought a supplier who could meet our creative, high-quality needs while being great to work with. With my electrical/technician background, I also wanted collaboration on unique integration requirements and a chance to expand my smart home knowledge. In Avensys, thanks to Ross Braybrook and his team, I found exactly that.

For a quick summary: Avensys was exceptional. The entire process, from quote to installation, was seamless, professional, and enjoyable. I highly recommend them.”

Read more on the Poolside Paradise project.

Loz Lights

“We are delighted with Avensys Custom Installation service. Our new house needed a full tech upgrade, our requirements – TV points and internet booster to all rooms, CCTV security monitoring with multiple cameras to the exterior elevations, smart doorbell and monitoring, and a bespoke feature TV and fireplace wall construction with TV and fire installed so that all cables are hidden. The Avensys team cover everything, from initial home visit technical specification and quotation to installation and commissioning, in our case involving multiple visits to fit in with other trades and timescales, such as Sky installation and our electrician. Without exception the team are customer focused, understanding requirements, keeping us updated on deliveries, confirming appointments, getting the job done to an agreed timescale, having the flexibility to make our last minute alterations, and helping us with operation of our new equipment. And they are lovely people! We can highly recommend.”

G&B, Forest Row

“They were an absolute pleasure….professional to the core. They turned up on time. They were patient in helping us to understand the new system. Their work was immaculate. We would recommend them with no reservations.”

Sue N

“Arrived on time, extremely efficient and knowledgeable, especially as our installation was perhaps more complex than some.”

Debra

“Always very knowledgeable. Great service and always come back to you if you leave a message.

First class and highly recommended.”

Tony F

“Quite simple:
– these guys know their stuff
– are willing to go the extra mile
– are patient with clients whose technology understanding falls well short of theirs”

Colin S

“Very helpful indeed, the two chaps came sorted everything that needed to be done within the hour. Provided advice as well, soon to be used hopefully.

Really professional and would recommend to anyone with tech needs.”

Akif H

“Expert, professional, committed.

Absolute 5 star service! starting with advice in choosing the right products and all the way through the implementation. Peace of mind, knowing you’re in the hands of professionals who don’t cut corners.”

Annabelle B

“Arrived on time, extremely efficient and knowledgeable, especially as our installation was perhaps more complex than some.”

Debra

“Always very knowledgeable. Great service and always come back to you if you leave a message.

First class and highly recommended.”

Tony F

“Quite simple:
– these guys know their stuff
– are willing to go the extra mile
– are patient with clients whose technology understanding falls well short of theirs”

Colin S

“Very helpful indeed, the two chaps came sorted everything that needed to be done within the hour. Provided advice as well, soon to be used hopefully.

Really professional and would recommend to anyone with tech needs.”

Akif H

“Expert, professional, committed.

Absolute 5 star service! starting with advice in choosing the right products and all the way through the implementation. Peace of mind, knowing you’re in the hands of professionals who don’t cut corners.”

Annabelle B

Meet The Team

The Avensys Custom Install team are a friendly and willing bunch of individuals, ready to take on any project that requires their many combined years of AV experience…

Ross Braybrook
Custom Installation Operations Manager

Nick Jones
Senior Custom Installation AV Technician

Adam Pole
Custom Installation AV Technician

Accreditations